[WadeMills]

In my opinion, while KPIs like IRT, Connection Rate, and Close Rates are important, there are other factors to consider too.One thing I've found helpful is looking at how user-friendly the CRM is. A complicated interface can slow down your team and lead to frustration. It's also important to consider how well the CRM integrates with your existing systems. Seamless integration can save you time and effort in the long run.I recently came across some crm document management that ticks all the boxes. It's intuitive, integrates smoothly, and has all the features you need to keep your customer relationships on track.