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+--- Thread: Technical Tip: Failed to activate Windows 10 online VM WIN10X64VM (/showthread.php?tid=5913)
Technical Tip: Failed to activate Windows 10 online VM WIN10X64VM - visiotrap - 03-21-2023
This article describes that successfully installed, the WIN10X64VM fails to 'activated' when trying to power on the VM.
![[Image: true?v=v2]](https://community.fortinet.com/t5/image/serverpage/image-id/18564iA33A53524FBBD846/image-dimensions/511x253/is-moderation-mode/true?v=v2)
Scope
FortiSandbox VM.
Solution
Perform the CLI command in order to capture the output using command below:
# diagnose-debug vminit
2023-02-08 09:46:05 VMINIT: WIN10X64VM Start copying mode=actwindows
2023-02-08 09:46:05 VMINIT: WIN10X64VM Copying is done mode=actwindows
2023-02-08 09:46:06 VMINIT: WIN10X64VM Start activating Windows 10 online with key 7FNYQ-TY88M-MKTXF-JGPTR-XXXXX
2023-02-08 09:46:07 VMINIT: WIN10X64VM Hardware Settings 1 2048 8 HyperV True.
2023-02-08 09:46:18 VMINIT: WIN10X64VM Failed to activate Windows 10 online with key 7FNYQ-TY88M-MKTXF-JGPTR-XXXXX
VM initialization shows that WIN10X64VM fails to activate windows using the available key from within the FortiSandbox:
2023-02-08 09:43:28 VMINIT: Processor online count: 8
2023-02-08 09:43:28 VMINIT: Processor count: 8
2023-02-08 09:43:28 VMINIT: Processor online core count: 8
2023-02-08 09:43:28 VMINIT: Processor core count: 8
2023-02-08 09:43:28 VMINIT: Processor supports HW virtualization: no
2023-02-08 09:43:28 VMINIT: Processor supports PAE: yes
2023-02-08 09:43:28 VMINIT: Processor supports long mode: yes
2023-02-08 09:43:28 VMINIT: Processor supports nested paging: no
2023-02-08 09:43:28 VMINIT: Processor supports unrestricted guest: no
2023-02-08 09:43:28 VMINIT: Processor supports nested HW virtualization: no
2023-02-08 09:43:28 VMINIT: Processor#0 speed: 2299 MHz
2023-02-08 09:43:28 VMINIT: Processor#0 description: Intel® Xeon® Silver 4310T CPU @ 2.30GHz
2023-02-08 09:43:28 VMINIT: Memory size: 15934 MByte
2023-02-08 09:43:28 VMINIT: Memory available: 13598 MByte
2023-02-08 09:43:28 VMINIT: Operating system: Linux
2023-02-08 09:43:28 VMINIT: Operating system version: 4.19.114
2023-02-08 09:43:28 VMINIT: MACOS clone number 0
Review through the captured output on the Processor state and spot that the 'Processor supports nested HW virtualization: no'.
Advise the user to check on the physical server CPU to make sure it is enabled with nested virtualization.
RE: Technical Tip: Failed to activate Windows 10 online VM WIN10X64VM - AlexyMantac - 03-21-2023
Try googling it because there are a lot of valuable resources on the internet.
RE: Technical Tip: Failed to activate Windows 10 online VM WIN10X64VM - SamsOvar - 03-21-2023
Too bad you're having trouble activating the virtual machine. That's a real bummer, man! But I've got a hot tip for you - have you considered buying some windows keys to activate it? You might get a good deal on a Windows 10 key that will help you start your virtual machine quickly. I know that some people may be hesitant to take the cheap route when it comes to software, but I have had great luck with cheap windows 10 key in the past. This is the solution to keep your virtual machine running smoothly.