[nelsonsmith]

If you're having issues with Outlook working offline, here are a few things you can try to fix the problem:

1. Make sure you're connected to the internet.
   
2. Check that Outlook is not set to work offline. To do this, click on the "Send/Receive" tab and ensure that the "Work Offline" button is not highlighted.
   
3. Disable any add-ins that may be causing the issue. You can do this by clicking on "File" > "Options" > "Add-ins".
   
4. Repair your Outlook installation. You can do this by going to "Control Panel" > "Programs and Features" > "Microsoft Office" > "Change" > "Repair".
   
5. Create a new Outlook profile. Sometimes, corrupt profiles can cause issues with Outlook working offline.
   

If none of these solutions work, you may want to consider contacting 3citcians support for further assistance.